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Restrict COD by State

The Restrict COD by state feature enables you to control the availability of Cash on Delivery (COD) payment options based on specific states or regions. This helps you optimize payment methods and reduce operational challenges, improving your store's efficiency and customer satisfaction.

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Benefits​

  • Enhanced Payment Control: Restrict COD in states with higher non-payment rates or logistical challenges.
  • Operational Efficiency: Focus COD logistics on areas where it is more reliable and feasible.
  • Improved Risk Management: Reduce the risk of losses associated with COD in certain regions.
  • Clear Customer Communication: Inform customers upfront about the payment methods available in their state.

How It Works​

When this feature is enabled, you can define specific states or regions where COD will be unavailable. Customers from restricted states will be guided to use alternative payment methods during checkout.

Example​

  • Example 1: A retailer disables COD in remote states with higher delivery costs and non-payment risks, such as Alaska and Hawaii.
  • Example 2: An e-commerce business restricts COD in states with known logistical challenges, like certain rural areas, while keeping it available in urban centers.

What’s Next?​

Ready to set up Restrict COD by State? Visit our Guides section for detailed step-by-step instructions:

Setup Guide:

How to Hide COD based on State How to Hide COD based on State