Skip to main content

How to Hide Cash on Delivery based on Country

This guide will walk you through the steps to hide the Cash on Delivery (COD) payment option for specific countries in your Shopify store. By the end of this guide, you'll be able to control the visibility of the COD option based on your customer's location. For a more visual guide, we've also included a video tutorial below to help you through the process.

Video Tutorial​

For a step-by-step visual guide, watch our video tutorial below:

Step-by-Step Instructions​

Step 1: Install the Advanced Cash on Delivery App​

  1. Go to the Shopify App Store.
  2. Search for Advanced Cash on Delivery.
  3. Click on Install button to install it.

image.png

Step 2: Open the Advanced Cash on Delivery App​

  1. Once the app is installed, navigate to Apps in your Shopify admin dashboard.
  2. Select Advanced Cash on Delivery to open it.

image.png

Step 3: Access Limit Cash on Delivery Configuration​

Once installed, open the app and click on the Limit Cash on Delivery Configure button.

image.png

Step 4: Change the Status and Select Payment Method​

  1. Toggle on the Status of Global rules for cash on delivery (COD)
  2. From the Payment Method dropdown, select your Cash on Delivery (COD) payment method.

image.png

Step 5: (Optional) Toggle COD Fee​

  1. If you've already added a fee for COD, toggle the button to enable it.
  2. Add your Cash on Delivery shipping method to ensure compatibility with the app settings.

image.png

Step 6: Enable the Feature​

  1. Locate the Status toggle at the top of the configuration page.
  2. Toggle on Restrict Based on Country

image.png

Step 7: Select the Country​

  1. Select Condition from Condition Dropdown Menu
  2. From the Country dropdown menu, select the option Hide COD for This Country.

image.png

Step 8: Save Your Changes

  1. After selecting the country, click on the Save Changes button to apply your settings.

image.png

Testing the Setup​

Step 1: Open Your Online Store​

Navigate to your Shopify store's online storefront.

image.png

Step 2: Add a Product to the Cart​

Select any product and add it to the cart. Proceed to checkout.

image.png

Step 3: Test a Restricted Country​

  1. At checkout, enter an address from a country where COD is disabled.
  2. Verify that the COD payment option does not appear.

image.png

Step 4: Test an Allowed Country​

  1. Repeat the checkout process using an address from a country where COD is enabled.
  2. Verify that the COD payment option appears correctly.

image.png

Conclusion​

You've successfully configured your Shopify store to hide Cash on Delivery (COD) for specific countries. Customers from restricted regions will no longer see the COD option during checkout, ensuring a smooth and customized shopping experience.